Description

Client Director - Business Insurance

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Director at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Client Director on the Business Insurance team, you'll be responsible for the overall strategic results on assigned accounts, as well as the strategic coordination of client marketing and servicing. Assigned to the largest and most complex clients within the agency, the Director will work closely with producers and clients to develop effective commercial programs. This role is responsible for retention and expansion of an assigned book of business and participation in the procurement of new business. This is accomplished through proactive client service, managing renewals/marketing, and business development initiatives.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• High school diploma or equivalent, required; college degree preferred
• 10+ years of experience working in customer service, underwriting, commercial lines insurance for a carrier or broker preferred
• Experience establishing strategy and direction for commercial programs
• Ability to coordinate multiple projects while ensuring timely and accurate client deliverables, with effective problem-solving and resolution skills
• Strong understanding of insurance company markets, binding authority, and underwriting guidelines preferred
• Must be detailed with excellent organizational and time management skills.
• Good interpersonal skills and a high sense of urgency
• Excellent verbal and written communication skills, with a proven ability to establish relationships at all levels
• Excellent client relationship building and presentation skills
• Proficiency in Microsoft office applications required
• Must have the ability to work under pressure and multi-task
• Ability to work well in a fast-paced team environment and communicate effectively
• Flexibility and creativity in developing innovative and customized insurance solutions
• Strong analytical skills with the ability to negotiate quotations, evaluate client needs, and develop innovative business solutions
• Experience negotiating quotations with underwriters and evaluating client needs
• Knowledge of technical underwriting and extensive knowledge of commercial industry laws, products, coverages, and markets
• Self-starter with good time management skills, attention to detail, and ability to meet deadlines
• Advanced designations such as CIC, CRM and AAI preferred
• Property/Casualty license or ability to attain is required

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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